Course(s) Used:
- Team and Small Group Communication
Goals and Objectives:
- Students understand the common constraints on group decision making.
- Students are able to articulate how these satisficing and groupthink are influenced by these constraints.
Rationale:
Students need to be able to articulate when and why groups choose sub-optimal decision-making strategies.
Materials Needed
Materials:
- None
Technology:
- Classroom computer and projector
Outline of the Lesson
- Review of previous session's content
- How often do we decide on "good enough" decisions? Why?
- There are two important kinds of trust in group interactions:1
- Task trust is the belief that each group member will do their fair share.
- Interpersonal trust is the belief that members will act in the best interests of the group.
- Common constraints on group decision making
- Temporal constraints include availability and how quickly decisions must be made.
- Cognitive constraints include competing tasks and things to focus on.
- Situational constraints include limits imposed by the environment or decision task.
- Relational constraints include maintaining relationships and overcoming difficult ones.
- Potentially problematic approaches
- Hands on group work: "Survival under time pressure"
- Lesson closing
Limitations
This class requires 75 minutes when paired with the activity.
Variations and Accommodations
Follow guidance from local accommodation authorities.
Pearson, J. C. & Nelson, P. E. (1997). An introduction to human communication: Understanding & sharing. McGraw-Hill.↩
Janis, I. L. (1972). Victims of groupthink: A psychological study of foreign-policy decisions and fiascoes. Houghton Mifflin.↩
Janis, I. L. (1982). Groupthink: Psychological studies of policy decisions and fiascoes. Houghton Mifflin.↩
March, J. G. & Simon, H. A. (1958). Organizations. Wiley.↩